Datenschutzerklärung

Last Updated: June 2026
This Privacy Policy governs the collection, processing, storage, use, and protection of your personal data when you visit and shop on the Kinming official website (info@kinming.shop). It complies with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG-neu), and applicable European and German e-commerce data protection laws. This policy clearly informs you of your data rights and how we protect your personal information.
Company & Data Controller Information
Store Name: Kinming
Responsible Controller for Data Processing: Kinming
Contact Email: info@kinming.shop
Business Address: Lindenweg 24, 15712, Germany
Contact Phone: +49-42113317723

1. Definition of Personal Data

Personal data refers to any information that can directly or indirectly identify a natural person, including but not limited to your name, email address, phone number, shipping address, payment information, order records, IP address, and website browsing behavior data. We only collect necessary data for business operation and will never collect sensitive personal data without your explicit consent.

2. Types of Data We Collect & Collection Purposes

We collect and process your personal data only for legitimate, specified, and transparent purposes as required by GDPR. The collected data is divided into the following categories:

2.1 Data You Voluntarily Provide

  • Order & Account Data: Full name, shipping and billing address, email address, contact phone number, and order details. Purpose: Process your orders, complete product delivery, handle after-sales services (returns, refunds, warranty), and verify order authenticity.
  • Customer Service Data: Messages, emails, or call records when you contact our support team. Purpose: Respond to your inquiries, resolve disputes, and optimize customer service experience.
  • Subscription Data: Your email address if you subscribe to our newsletter. Purpose: Send store updates, promotional activities, and product information (you can unsubscribe at any time).

2.2 Automatically Collected Technical Data

  • Website Access Data: IP address, browser type, device model, access time, page browsing records, and click behavior. Purpose: Ensure website normal operation, prevent malicious attacks, optimize website interface and product display, and analyze user access trends.
  • Cookie Data: We use necessary cookies to remember your browsing preferences and shopping cart information. Purpose: Improve website usability and provide personalized browsing experience.

3. Legal Basis for Data Processing

All data processing activities of Kinming strictly comply with GDPR legal bases:
  • Contract Performance (Art. 6(1)(b) GDPR): Processing your order data to fulfill the sales contract and complete delivery and after-sales services.
  • Legitimate Interest (Art. 6(1)(f) GDPR): Processing technical access data to maintain website security and optimize store operation.
  • Consent (Art. 6(1)(a) GDPR): Sending marketing emails only with your explicit subscription consent.
  • Legal Compliance (Art. 6(1)(c) GDPR): Retaining order and transaction data to comply with German commercial and tax laws.

4. Data Sharing & Third-Party Processors

We will never sell, rent, or trade your personal data to unauthorized third parties for commercial purposes. We only share your data with trusted third-party service providers necessary for business operation, and all processors have signed GDPR-compliant data processing agreements with us:
  • Payment Service Providers: Process your payment transactions and verify payment security, in compliance with EU financial data protection regulations.
  • Logistics & Shipping Providers: Obtain your shipping information only to complete product delivery and track logistics status.
  • Website & Technical Service Providers: Maintain website operation, data storage, and security protection (including Shopify official technical support).
We will ensure all third-party processors protect your personal data with strict confidentiality and security measures, and prohibit unauthorized data use.

5. Data Storage & Retention Period

We only retain your personal data for the shortest time required to achieve the collection purpose and comply with legal retention obligations:
  • Order & Transaction Data: Retained for 10 years in accordance with German tax and commercial law requirements for accounting and audit purposes.
  • Customer Service Records: Retained for 3 years after closing your inquiry to follow up on potential after-sales issues.
  • Marketing Subscription Data: Retained until you unsubscribe or request data deletion.
  • Technical Access Data: Automatically cleared within 30 days after your website access.
After the retention period expires, all personal data will be completely and securely deleted or anonymized.

6. User Rights Under GDPR

As a data subject, you have the following statutory rights at any time, free of charge:
  • Right of Access: Request a copy of all your personal data we have stored and obtain detailed processing information.
  • Right of Rectification: Correct inaccurate or incomplete personal data (such as wrong shipping address or contact information).
  • Right of Erasure (Right to be Forgotten): Request complete deletion of your personal data when the data is no longer needed for the original purpose or you withdraw your consent.
  • Right of Restriction of Processing: Request to suspend data processing when you dispute data accuracy or processing legitimacy.
  • Right of Data Portability: Obtain your personal data in a machine-readable format or request us to transfer data to other controllers.
  • Right to Object: Object to data processing for legitimate interest or marketing purposes at any time.
  • Right to Withdraw Consent: Withdraw your previously granted data processing consent at any time, without affecting the legality of processing before withdrawal.
To exercise your rights, please send a verified request to our official email: info@kinming.shop. We will respond and complete processing within 1 month as required by GDPR, with a maximum extension of 2 months for complex requests.

7. Cookie Policy

Our website uses necessary functional cookies to ensure basic website operation, such as retaining shopping cart content and user login status. These cookies do not collect personal identification data and are essential for website use.
We do not use non-essential tracking or advertising cookies without your explicit prior consent. You can disable or clear cookies at any time through your browser settings, but this may affect partial website functions.

8. Data Security Protection Measures

We adopt industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, tampering, loss, or theft:
  • Adopt SSL encrypted transmission for all website access and transaction data;
  • Implement encrypted storage and access permission management for user data;
  • Regularly conduct website security detection and data risk assessment;
  • Sign strict confidentiality agreements with all internal staff and third-party processors.
In the event of a personal data breach that may endanger your rights and interests, we will immediately notify you and the competent data protection authority in accordance with GDPR requirements.

9. Minors Data Protection

Our website and products are oriented at adult users. We do not intentionally collect personal data of minors under 16 years old. If you are a guardian and find that your minor child has provided personal information to our store without consent, please contact us immediately. We will delete the relevant data completely within the statutory time limit.

10. Data Protection Inquiries & Complaints

For any questions, requests, or complaints regarding personal data processing and privacy protection, please contact our data protection contact team via:
Email: info@kinming.shop
Phone: +49-42113317723
You also have the right to file a complaint with the local German Data Protection Authority at any time if you believe our data processing behavior violates GDPR regulations.

11. Policy Updates & Amendments

We reserve the right to update this Privacy Policy irregularly to adapt to legal updates and business adjustments. All revised policies will be published on the official website kinming-2.myshopify.com with an updated date. The latest version shall take effect immediately upon publication. Your continued use of the website and store services constitutes recognition of the latest privacy policy.